FAQ
1. How can I contact Ovelariona?
You can reach us at team@ovelariona.shop or call us at +1 8147707051. Our customer service team is ready to assist you.
2. What are your shipping options?
We offer three shipping options:
- Free shipping on orders over $51
- Standard shipping: $6
- Express shipping: $11
3. Do you ship internationally?
At the moment, we ship within the United States only.
4. How long will delivery take?
Orders are processed within 1–3 business days. Standard shipping usually takes 5–7 business days, while express shipping takes 2–4 business days.
5. Can I return or exchange a hat?
Yes, eligible items may be returned within 14 days of receipt. Please review our Return and Refund Policy for details.